Privacy Policy

Last updated: July 4, 2024

MeraSahar Inc. ("MeraSahar", "we", "us", or "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website, mobile applications, and services (collectively, the "Service").

1. Information We Collect

We may collect personal information that can identify you, such as your name and email address, and other information that does not identify you.

Information You Provide to Us

  • Account information (name, email, password) when you register.
  • Profile information you choose to add (e.g., preferences, address).
  • Content you submit (e.g., search queries, messages to our virtual assistant, product reviews).
  • Browsing history and purchase information if you choose to share it for personalized recommendations.

Information Collected Automatically

  • Log data (IP address, browser type, pages visited, time spent).
  • Device information (device type, operating system).
  • Cookies and similar tracking technologies.

2. How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, operate, and maintain our Service.
  • Improve, personalize, and expand our Service.
  • Understand and analyze how you use our Service.
  • Develop new products, services, features, and functionality.
  • Communicate with you, either directly or through one of our partners, including for customer service, to provide you with updates and other information relating to the Service, and for marketing and promotional purposes.
  • Process your transactions.
  • Find and prevent fraud.
  • Power our AI features, such as personalized recommendations and search suggestions. Data used for training AI models will be anonymized or aggregated where feasible.

3. How We Share Your Information

We may share your information in certain situations:

  • With service providers who perform services for us (e.g., payment processing, data analysis, email delivery, hosting services).
  • With your consent or at your direction.
  • For legal reasons (e.g., to comply with a subpoena or similar legal process).
  • If we believe disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a government request.
  • In connection with a merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.

4. Your Data Choices and Rights

Depending on your location, you may have certain rights regarding your personal information, such as:

  • The right to access, update, or delete the information we have on you.
  • The right to object to processing.
  • The right to data portability.
  • The right to withdraw consent.

You can usually manage your account settings and communication preferences within the Service. For other requests, please contact us.

5. Data Security

We use reasonable administrative, technical, and physical security measures to help protect your personal information. However, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure.

6. Children's Privacy

Our Service is not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If we become aware that we have collected personal information from a child under 13, we will take steps to delete such information.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

Contact Us

If you have any questions about this Privacy Policy, please contact us at privacy@merasahar.com.